Showing posts with label issues. Show all posts
Showing posts with label issues. Show all posts
Thursday, May 21, 2015
Apple Releases New Update iOS 8 0 1 To Bugs Fixes in HealthKit Keyboards and More The Update Causing Issues Updated
After a week of the release of iOS 8 to the public, Apple today released a new update iOS 8.0.1, which brings several bug fixes to this new operating system. The update arrives as built 12A402.
iOS 8.0.1 can be downloaded over the air, or though iTunes. The update contains a number of fixes for bugs found in the initial release of iOS 8. Fixes have been made to HealthKit, which prevented apps that support HealthKit from being allowed in the App Store, this probleme came to light shortly before the public launch of iOS 8.
Addition to problems with Photo Library, data usage for SMS/MMS messages, issues with 3rd party keyboards have also been addressed, along with problems with uploading photos, videos to Safari and more.
- Fixes a bug so HealthKit apps can now be made available on the App StoreApple promised customers to enable its mobile payment service Apple Pay in October, that through an update to iOS 8, that mean the second update will be likely in the coming weeks.
- Addresses an issue where 3rd party keyboards could become deselected when a user enters their passcode
- Fixes an issue that prevented some apps from accessing photos from the Photo Library
- Improves the reliability of the Reachability feature on the iPhone 6 and iPhone 6 Plus
- Fixes an issue that could cause unexpected cellular data usage when receiving SMS/MMS messages
- Better support of Ask To Buy for Family Sharing for In-App Purchases
- Fixes an issue where ringtones were sometimes not restored from iCloud backups
- Fixes a bug that prevented uploading photos and videos from Safari
Note: Many early installers have complained of this update which caused to cellular service to be disabled, so "No Service" messages after updating. There are also reports of problems with Touch ID.
Update: it seems these issues limited to users who have an iPhone 6 or an iPhone 6 Plus. Apple has pulled iOS 8.0.1 from the Developer Center, it is also no longer available via over the air, Apple said that it was investigating the issue. Later it released a support document confirming that an iOS 8.0.2 update is in the works with a fix.
Sunday, May 17, 2015
New Tests Point to Multiple Issues With iPhone 5s Sensors
Reports of inaccurate motion sensors in the iPhone 5s continue to grow. As reported last week on Cult of Mac, there appear to be widespread problems with the 5s’ compass, gyroscope and accelerometer.
The original forum thread at MacRumors is now at a whopping 19 pages of user reports, and Apple has yet to respond to Cult of Mac’s repeated requests for information.
This morning, Gizmodo conducted its own tests and found the iPhone 5s motion sensors to be “totally screwed up.”
Looks like the problem is far more widespread than the naysayers on our original post, and on the MacRumors thread, are willing to admit.
While our unscientific tests last week showed that something was up with the compass component of the Cult of Mac iPhone 5s, the fine folks over at Gizmodo have put their iPhone 5s through a few more rigorous paces, posting pictures and video of just how inaccurate their iPhone’s results are across all the device’s motion sensors.
They tested the level, comparing it to a real world bubble level, and using both Apple’s Level app as well as highly-regarded HandyLevel. They then tested the gyroscope with a racing game, finding that their in-game car drifted off to the left when the iPhone 5s was held level.
The team then checked out the compass, comparing it to a real compass as well as that of the Compass app on an iPhone 4S, finding that readings tended to be off by as much as eight to ten degrees. “It’s also worth noting that on the iPhone 5S,” they wrote, “the compass application was prone to either freezing up or giving wonky readings that could only be fixed by killing and restarting the app.”
This all points to the same potential cause, as pointed out in the MacRumors forum thread. The inconsistency of the problem, coupled with the fact that iPhone 5 devices with iOS 7 do not have the same problem, points to a hardware calibration issue.
If Apple deals with this issue the same way it appears to be dealing with iPhone 5 “dust in the lens” issues, chances are that if you have a calibration issue, you’ll need to take it into an Apple Store and get a new iPhone 5s without the issue. It’s not likely that Apple will issue any sort of recall, as of yet.
We’ll continue to follow the news around this motion sensor problem, and continue to try and get a response from Apple as well. Stay tuned.
Data source: via CultofMac (By Rob LeFebvre ) [Gizmodo]
Thursday, April 2, 2015
Flipkart Comments on Price Changes and Other Issues Customers Faced During the Big Billion Day Sale
Flipkart founders on Tuesday sent an email to its customers apologising for the problems they experienced during the Big Billion Day Sale the day before.
"Yesterday was a big day for us. And we really wanted it to be a great day for you. But at the end of the day, we know that your experience was less than pleasant. We did not live up to the promises we made and for that we are really and truly sorry," says the email from Flipkart co-founders Sachin Bansal and Binny Bansal that was sent to all customers.
Unlike the media statement the company released on Monday that boasted of $100 million (Rs. 615 crores approximately) sales in 10 hours but was strangely silent on theproblems customers experienced during the day, the Flipkart email addresses almost all issues that people complained about on Monday.
This included the price change issue, wherein many alleged that Flipkart had increased prices of products leading up to the sale, which misled customers to believe the discount on offer was higher than usual.
"As we were preparing various deals and promotional pricing in the lead up to the sale, the pricing of several products got changed to their non-discounted rates for a few hours," the email from Flipkart says. " We realise that this breaks the trust our customers have put in us. We are truly sorry for this and will ensure that this never happens again."
On the inability of people to access the website at times, Flipkart said it had deployed nearly 5000 servers, and had prepared for 20 times the normal traffic growth, but "the volume of traffic at different times of the day was much higher than this."
The email also addresses other problems Flipkart customers faced like cancellations and out of stock issues.
Heres Flipkart email in full:
Dear Customer,Yesterday was a big day for us. And we really wanted it to be a great day for you. But at the end of the day, we know that your experience was less than pleasant. We did not live up to the promises we made and for that we are really and truly sorry.It took enormous effort from everyone at Flipkart, many months of preparation and pushing our capabilities and systems to the limit to be able to create this day. We were looking at fulfilling the dreams of millions of Indian consumers through deals and offers we had painstakingly put together for months.And though we saw unprecedented interest in our products and traffic like never before, we also realized that we were not adequately prepared for the sheer scale of the event. We didnt source enough products and deals in advance to cater to your requirements. To add to this, the load on our server led to intermittent outages, further impacting your shopping experience on our site.An unprecedented 1.5 million people shopped at Flipkart yesterday. While we stand humbled by the sheer faith that such a large number of customers have shown in us, we are unhappy that we were unable to live up to the expectations of millions more who wanted to buy from us yesterday.And this is not acceptable to us.Delighting you, and every single one of our customers, is absolutely the top most priority for Flipkart and we have worked very hard over the last seven years to earn your trust. Yesterday, we failed that trust. We have learnt some valuable lessons from this and have started working doubly hard to address all the issues that cropped up during this sale.Price Changes As we were preparing various deals and promotional pricing in the lead up to the sale, the pricing of several products got changed to their non-discounted rates for a few hours. We realise that this breaks the trust our customers have put in us. We are truly sorry for this and will ensure that this never happens again.Out-of-stock Issues We ran out of the stock for many products within a few minutes (and in some cases, seconds) of the sale going live. For example, most of our special deals were sold out as soon as they went live. We had ensured availability, anywhere from hundreds to a few lakh units for various products, but it was nowhere near the actual demand. We promise to plan much better for future promotions and ensure that we minimise the out-of-stock issues.Cancellations We had large number of people buying specific products simultaneously. This led to some instances of an order getting over-booked for a product that was sold out just a few seconds ago. We are working round-the-clock to ensure availability of additional units for these products and will do our level best to ensure that we minimise any cancellations.Website Issues We realise that the shopping experience for many of you was frustrating due to errors and unavailability of the website at times. We had deployed nearly 5000 servers and had prepared for 20 times the traffic growth - but the volume of traffic at different times of the day was much higher than this. We are continuing to significantly scale up all our back end systems so that we do a much, much better job next time.Everything that we have achieved at Flipkart is purely on the basis of our customers trust and faith. This is why we come to work each day and continue to remain extremely passionate about building the best possible customer experience for Indian consumers. We failed to live up to this promise yesterday and would like to apologise once again to every single customer for our failure.
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